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rich@ibanezrules.com

It's come to my attention that some of you do not have an email client loaded in your computer, and so the old EMAIL link I used to have on every page would not open an email window. Since I never showed my email address anywhere, this led to some problems in contacting me. This should rectify the problem.

I answer email 18 hours or more every day. I respond to emails extremely fast and you will usually have an answer in your box before your computer checks for incoming mail :-) But there are times I turn it off! Yes, I do leave the house, I do sleep, and there are times when I don't want to be disturbed! If you have LOTS of questions I prefer you call, and bottom line I don't think any of you like typing any more than I do. But typing is a huge part of an internet business, and I will typically reply to several hundred emails every day. I reply to so many emails you will find my answers short and to the point. If you want greetings, platitudes, or any of the rest of the drivel usually attached as signature files, thanking you for checking out my site, or for writing me in relation to your questions about Ibanez guitars, there won't be any. Consider this all of the above -

"Thank you for visiting IbanezRules.com, and for considering me as the source for your Ibanez needs. I hope to be able to serve you as I would want to be served. Your business is very important to me, as is your complete satisfaction. If there is anything I can do to make your experience better in any way, please let me know. I hope that every interaction meets your expectations, and that every purchase is the first of many as your needs dictate."

This is a one man operation and between answering email, the phone, filling orders, packing, shipping, administrative, accounting, acquisitions, surfing, shopping, and let's not forget, actually working on guitars, 7 days a week, 365 days a year, you might begin to understand why a 2 fingered typer will give short replies, that will probably include several spelling errors. My apologies in advance to those that want or expect something more, but until you walk in my shoes, please don't judge. Your business is very important to me, but so is my sanity ;o}

RICH@IBANEZRULES.COM

 

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