TESTIMONIALS

I thought about starting up another feedback page, but the one I already have up started to be too much of an irritation with all the spammers hitting it. It wouldn't have been an honest page if I edited it so it was always left as it was. But I can see the use for a page I can just add some of the many letters I get post sale. Not to sound like an old sap but these are the kinds of letters that make you feel really good about what you do, and I'd almost say "make it all worthwhile". But then, let's not kid ourselves, I work for the profit margin, so these are just a nice perk ;o}

Thanks to one and all who find your letters posted here.

Hi Rich,

I bought a Jem7VWH from you about a month ago and just wanted to let you know how happy I am with the purchase. No doubt about it, I made the right decision. Plays awesome, stays in tune and just feels right. The fret end dressing and the oiled rosewood finish it off. Like I tell my wife, sometimes you can't put your finger on exactly what the difference is but "the good is in the details" as Neil Peart says and all the attention to the details makes the whole thing more than the sum of its parts.

Thanks for the great service and quality work. If you ever need a reference feel free to use me.

- Ken C., New Hartford, NY

3/10/08

Hey Rich,
It's been a year now and the three JS1200's I ordered from you have been fantastic. They've been problem-free and I've pretty much gotten used to doing the string changes now. There was definitely a learning curve. All in all it's been a great change for me as I only owned Fenders in the past. I now have a FRED in the neck positions and the MO'JOE still in the bridges. It's a pretty cool set-up. Anyway, I just thought I'd check in and thank you again for the outstanding guitars and set-up. I'll be purchasing some more from you in the future. (I'm a really picky guitarist when it comes to quality and I'm more than satisfied.)

Sincerely,
John Sielski

3/24/08

Rich,
Two quick things:
1) Did you end up putting 10 gauge strings on the guitar? If not, no biggie, I just want to make sure I buy the same gauge in the future.
2) You've lived up to your reputation and exceeded my expectations. You have top notch quality control. I went to town on checking out the guitar (making sure new pickups were wired correctly, played chromatic runs at every fret position on every string, checked the intonation, etc). This guitar blows my mind. Seriously, thanks dude. In case you missed that last part...

YOU ROCK

- Jason

P.S. I'm not easily satisfied, especially on big ticket items,

3/24/08 [2 in the same day] [this was an RGT220 that had 1mm+ nut height, string alignment off to the bass side 1mm+, and to top it off short drilled claw screw holes so that 1 of the screws broke 1/4" inside the body, had to be ground out, plugged, and redrilled, along with normal enhancements and adjustments of course. I could say a lot of jobs were tough, but this one was a true pain]

Hi Rich, guitar got here today, in one piece. It's crap. Naaaaw! I've had to put it down 'cause my hand is hurting quite a bit and I'm playing all day at work tomorrow. Still got it where I can see it tho! I'm just beginning to get a feel for it but the original idea was to get something to play for life and I'm sure this is it. If electric guitars get any better than this well, I just don't wanna know! It sounds as good as it looks and I don't think even my Mesa Road King does it justice. Some one has dropped it in transit though, the case has a slight crack where the strap button has rammed into it. The guitar is fine and that's all I'm bothered about since I can't see any situations coming anytime soon that will mean taking it out of the studio. There's no way I'm leaving this propped up in a bar! My old one will be gracefully retired now, with all due pomp and ceremony, with full military honours. This neck is fuller but it's growing on me mucho already and I can't get over just how beautiful the guitar is. Hardly dared touch it at first! There seems to be no sound it won't make either, I've had Kossoff (Free) and Knopfler (Dire Straits) already and there's much more to come. I think you can say I like it... a lot. To think I could have wasted another $4000 on a Gibbon LP. I've made a slight tweak to the pickup heights (bass lower & angled a bit, treble higher) but apart from that the set up is also spot on. I am staggered to be one of the 45 owners of these worldwide. Lil' ol' me got one!!

Thanks Rich. [His name also]

AR5000 to the UK
3/25/08

Page created 3/10/08

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